REAL-TIME AI SYSTEMS ENGINE

RAISE can satisfy an unlimited set of use cases in real-time for both internal and external facing functions through:

  • Low code workflow implementation and automation

  • Intelligence ranging from simple rules, through to complex algo’s, to enabling AI

  • Fine grained streamed data

  • Open APIs for everything

  • Programmatic interfaces for functions such as messaging, bonus etc

  • Seamless integration including content providers, payment gateways KYC, complaince tools and messaging

RAISE is made of 2 key components - INTEGRA8 and ORKASTRA8

  • INTEGRA8 brings all data and systems together in one place. Connecting existing technology and 3rd party integrations or APIs in real time

  • ORKASTRA8 implements and manages your business processes and all customer interactions. RAISE leverages our platform ecosystem to facilitate real-time customer interaction, providing instant data access for informed decision-making (using internal or external intelligence) in marketing, compliance, payments and all other operational areas

Through programmatic engines like bonus, you can personalise offers on the fly, ensuring tailored customer experiences

With RAISE, you can detect harmful player activity and take instant effective action

INTEGRA8

A domain agnostic integration layer that normalises all your data and systems into one place. It’s self-hosted thus giving the data security you need.

At its core INTEGRA8 connects your existing technology (for example OpenAPIs, Kafka, RabbitMQ, data-lakes, SFTP, csv and other and Legacy) and protocols (including HTTP, gRPC, OpenAPI, AsyncAPI) including any 3rd party integrations or APIs to deliver a normalised data set and integration plane. This integration plane allows you to combine, aggregate or stream data into UPT’s ORKASTRA8 low-code, hot deploy server-less workflow system to drive continuous customer engagement and value through complex, multi-step automation workflows and integration into UPT Gaming Platform services such as reward, protection, messaging, 3rd party APIs, AI agents and then stream out to your data-lake.

Some use cases for INTEGRA8 include:-

  • Providing a OMNI channel integration layer across online, retail, food and beverages, hospitality and through UPT’s ORKASTRA8 and Gaming platform services providing single point of cross channel reward, single sign on, messaging, protection KYC, wallet across these disparate systems.

  • As a migration service, connect INTEGRA8 to your legacy, normalise it, push to your data lake and then stream into you new system.

  • An aggregation layer for bringing together platforms due to M&A activities in for example banking or or insurance businesses providing to provide a single view without having to completely migrate /or harmonise your businesses.

ORKASTRA8

A domain agnostic workflow studio for building complex, multi-step automation workflows.

ORKASTRA8 allows developers, product engineers to rapidly build and hot-deploy versions workflows rapidly using an extensible low-code serverless DSL.

The ORKASTRA8 DSL is a high-level language that reshapes the terrain of workflow creation, a design that is ubiquitous, intuitive, imperative and fluent.

ORKASTRA8 actions are operations you can perform using UPT Gaming services such as creating a programmatic bonus ot sending a notification and also calling an external API, LLM or invoking a child workflow.

ORKASTRA8 workflows can and be very short lived (analogous to an AWS Lambda or Azure Function) to long lived (for example the lifetime of a player and supports different state types you can use to make a workflow appropriate for your use case. Examples of flow states include Choice, which adds if-then-else logic; Parallel, which adds parallel branches; Map, which adds a for-each loop, and Wait, which delays for a specific time or a parent or child workflow to complete.

ORKASTRA8 workflows are only bounded by your imagination, some real-time in-session examples include:-

  • full player on boarding

  • micro reward based on for example player loss or idle.

  • game recommendation with reward

  • tiered KYC

  • adaptive markers of harm including dynamic limits, offer reduction

  • player messaging and the creation and management of CSR alerts in external systems such as Zendesk or Freshdesk.

RAISE = ORKASTRA8 + INTEGRA8 Real-time, all of the time.